A number of measures are being put in place to help people in financial difficulty due to the coronavirus. These include payment interruptions for loans, credit cards and mortgages, changes to overdraft fees, tenant assistance and the extension of the debt moratorium period in Scotland. In any case, this is only a short announcement on our part, but one that seems very important to us. If you have any questions or need help logging in, you can visit our Help Centre here: www.amigoloans.co.uk/help You can file a complaint by phone, on our website at www.amigoloans.co.uk or in writing to Amigo Loans Complaints, 118-128 Commercial Road, Bournemouth, Dorset, BH2 5LT. It`s important to keep your account up to date as this is your contractual arrangement and can help you establish your credit score. When we say this, we understand that things can happen unexpectedly and that this is not always possible – more on that below. Whenever anti-fraud agencies transfer your personal data outside the European Economic Area, they impose contractual obligations on the recipients of this data to protect your personal data according to the standards required in the European Economic Area. You can also ask the recipient to sign “international frameworks” designed to allow for secure data exchange. We are committed to handling all complaints in a complete, fair manner and within a reasonable time. If you have a complaint about the agreement or anything we have done, please let us know.
You can make a complaint by telephone, on our website at amigoloans.co.uk or in writing to Amigo Loans Complaints, 118-128 Commercial Road, Bournemouth, Dorset, BH2 5LT. With all Amigo loans, we always deposit the money directly into the guarantor`s bank account and it is up to him to transfer the money to himself. This is one of our fraud prevention methods to ensure that they are always informed of the application. We process your personal data on the basis that we have a legitimate interest in preventing fraud and money laundering and verifying identity in order to protect our business and comply with the laws that apply to us. Such processing is also a contractual requirement when applying for an Amigo loan. We have made the decision to end our complementary loans. This doesn`t mean we won`t be able to help you again in the future, it just means that you`ll have to repay your loan in full before you can apply for another loan with us. With a representative APR of 49.9% and no additional fees or charges, we are a much better option for customers who cannot get credit from a bank when they compare us to expensive loans and payday lenders.
The contractual interest rate continues to apply to unpaid amounts, before and after the judgment, until we receive payment. You can notify us of any changes in writing at our usual address, by phone or via the “My Account” service at www.amigoloans.co.uk. If we need to contact you, we will send all communications, information and statements to your last known address, which is the address specified in this Agreement, unless we know that you have moved. Instead, we may send communications via email, SMS or phone. No, Amigo Loans has never added an IPP to our loans. There is no IPP for a loan you have or have had with us. Interest rates on many collateral loans are high, often around 50% APR (annual percentage) or more. Larger loans are often repaid over several years. You can notify us of any changes in writing at our normal address, by phone or via our online system “My Account” at www.amigoloans.co.uk.
You should not act as a guarantor unless you are sure you know exactly what responsibility you are taking. If you are not at all sure, we strongly recommend that you seek independent legal advice from your lawyer or local citizen advisory office. We would always prefer to help you directly, but if we cannot solve the problems, we may have to ask your guarantor to intervene. This prevents residues from accumulating and eventually becoming unmanageable. When your loan is repaid, we set up a monthly direct debit system. You can sit back, make sure you`ve set aside enough money to cover your payments each month, and we`ll do the rest. Your agreed payments come directly from your account without you having to worry about anything. We may change the terms of this Agreement and will notify you of any changes we make. We may make reasonable and proportionate changes to consider: To change your payment date, log in to your account (or, if you are a borrower, via the mobile app if you have it) and click on the “Repayments” tab. If we agree on a payment plan with you and you do not make the agreed payment, we will exercise the rights under the card payment authority the next day and every three days until the next payment is due.
If your payment has not been received by your payment date, we must notify you and your guarantor as soon as we become aware of it. We have promised your guarantor to keep them informed of anything that could affect them, including late payments. However, some credit intermediaries charge a fee to find a loan. If you found Amigo Loans through a credit intermediary, they may have charged you for their service (even if you didn`t take out a loan from us). Some brokers charge their fees in the form of a debit card payment before you get your loan, some brokers add the fee to your loan and some do both. You need to be aware of the cost of debt and interest rates, as these can be quite high and can lead to other problems. If you`re looking for a secured loan to consolidate your debts, you may have other, more affordable options at your disposal. .